Monitoring - The fix has been implemented, and we are monitoring the results. We have temporarily disabled the native type of conditional orders for Binance Futures. New stop-loss orders will be placed with a trigger type (non-native). Existing stop-loss orders placed before the fix will be canceled and automatically replaced with new ones using the 'trigger' type. However, this does not happen immediately, so we recommend that you continue to monitor your Stop Loss orders in active trades until further notice.
Dec 10, 2025 - 12:53 UTC
Identified - Dear Traders,
We are currently investigating an issue affecting Stop Loss orders on Binance Futures. Due to recent changes on Binance’s side, attempts to place these orders may fail.
Our team is working to restore the functionality as soon as possible. In the meantime, please monitor and manage your positions manually to ensure your trading activity continues as expected.
We will provide updates as more information becomes available.
Dec 10, 2025 - 10:47 UTC
3Commas Systems Status
Operational
90 days ago
99.99
% uptime
Today
3Commas Web User Interface Status
Operational
90 days ago
99.97
% uptime
Today
Mobile App status
Operational
90 days ago
99.97
% uptime
Today
Processing
Operational
90 days ago
100.0
% uptime
Today
Payment Processing Gateways
Operational
90 days ago
100.0
% uptime
Today
J2TX KYC Gateway
Operational
90 days ago
100.0
% uptime
Today
Exchanges API
Operational
90 days ago
99.81
% uptime
Today
Binance.com API
Operational
90 days ago
100.0
% uptime
Today
Binance Futures API
Operational
90 days ago
99.75
% uptime
Today
Binance Futures EEA API
Operational
90 days ago
100.0
% uptime
Today
Binance.US API
Operational
90 days ago
100.0
% uptime
Today
Bitfinex API
Operational
90 days ago
100.0
% uptime
Today
Bitget Futures API
Operational
90 days ago
98.71
% uptime
Today
Bitstamp API
Operational
90 days ago
100.0
% uptime
Today
Bybit API
Operational
90 days ago
100.0
% uptime
Today
Coinbase Advanced API
Operational
90 days ago
99.82
% uptime
Today
Coinbase Advanced Perpetual Futures (Global) API
Operational
Completed -
The scheduled maintenance has been completed.
Dec 11, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 16:00 UTC
Scheduled -
Dear Traders,
Gate exchange has announced scheduled maintenance to upgrade and optimize the USDT & BTC margin perpetual contracts from 16:00 - 16:30 UTC on 11 December 2025
It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.
We were made aware that Gemini exchange has announced scheduled maintenance to upgrade and optimize the trading service from 07:00 to 07:49 UTC on December 11, 2025.
We were made aware that Gemini exchange has announced scheduled maintenance to upgrade and optimize the trading service from 03:15 to 04:12 UTC on 10 December 2025.
Kraken reported an issue affecting responses from Rest API endpoints. Some users may have experienced intermittent errors when requesting market data. This incident has been resolved as of Dec 06, 2025 - 23:57 UTC
Resolved -
The maintenance has been completed.
Dec 5, 13:01 UTC
Investigating -
Dear Traders,
We have been made aware that Cloudflare will be performing scheduled maintenance in their ORD (Chicago) and DTW (Detroit) data centers on December 5, 2025, between 07:00 and 13:00 UTC. During this window, some exchanges and services that rely on Cloudflare in these regions may experience increased latency, intermittent connectivity issues, or temporary unavailability. Our infrastructure is operating normally; however, connectivity to affected exchanges may be impacted.
We are monitoring the situation and will update this message once the Cloudflare maintenance is completed.
Resolved -
This incident has been resolved.
Dec 5, 09:56 UTC
Monitoring -
Dear Traders,
On December 05th at 08:56 UTC, Kraken announced that it is investigating reports of customers experiencing difficulties connecting to the site, particularly via the API. This may affect trading, account data updates, and exchange account connections.
As of 09:14 UTC, the fix has been implemented, and the Kraken team is monitoring the results.
Completed -
The scheduled maintenance has been completed.
Dec 4, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 16:00 UTC
Scheduled -
Dear Traders,
Gate exchange has announced scheduled maintenance to upgrade and optimize the USDT & BTC margin perpetual contracts from 16:00 - 16:30 UTC on 04 December 2025
It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 12:15 UTC
Scheduled -
Dear traders, Recently, Bitget announced they would be migrating their API services from version 1 to version 2. The new version 2 API was made available from 28th November 2025. 3Commas has completed the work required to support the version 2 API and maintenance is now in progress to migrate existing active trades.
Please note the following:
* Trading may be affected during the migration, so it is recommended to double-check any active positions directly using the BitGet exchange interface.
* Some issues with price triggers may occur - conditional orders may not execute as expected.
* Bitget has updated the names of market pairs; for example, users will now see BTCUSDT instead of BTCUSDT_UMCBL.
* Backtesting in the DCA bot will be temporarily unavailable for a short period of time.
Completed -
The scheduled maintenance has been completed.
Dec 4, 08:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:01 UTC
Scheduled -
Dear Kraken traders,
Kraken has announced that the Derivatives platform will be unavailable for approximately 20 minutes on Thursday (December 4th) at 08:00 UTC as they perform site maintenance.
Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time. Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Completed -
The scheduled maintenance has been completed.
Dec 4, 08:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 UTC
Scheduled -
Dear Kraken traders,
Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 4th December between 08:00hrs to 08:15hrs UTC.
Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time. Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.